About the Company
NCS Rail is operating in a public private partnership model with a view to add value to the travel experience of the passengers choosing to travel by rail. We are operating from Rawalpindi to Karachi on two routes and endeavoring to provide timely, reliable and comfortable services. NCS Rail is striving to provide quality service to its valued customers from booking onwards till reaching the destination.
Passengers' facilitation is our foremost objective. NCS strictly follows the principle of FIRST COME FIRST SERVED basis with no discrimination at all. Our valued clients would have choice to book their seats well in advance by visiting our website, our dedicated reservation offices or even book through mobile apps. SMS service for communicating your reservation status as well as 24/7 Helpline for reconfirmation of your status is also available for our valued passengers.
NCS aims at facilitating the customers and passengers from their initial plan of travel till their arrival at destination. Dedicated NCS staff are available in all Pakistan Railway Reservation offices manning NCS counters to facilitate passengers in bookings of tickets. During the actual journey, Train Managers overlook the dedicated trained professionals to extend quality service and facilitate the passengers to make their journey a memorable experience. NCS Rail also provides an option of dedicated bookings of large groups for sightseeing, educational trips and marriage group travels. Dedicated coaches can also be arranged subject to a two-month advance notice.
NCS Rail is striving for integrated and involved efforts for reviving the travel confidence in Railways and train travel. We aim at improving our services with your valuable support and feedback.
Core values of NCS remain to be Punctuality, Reliability, Safety and Comfort